ExoDrive Rental Policy

Rental Requirements

• Age: All renters must be at least 21 years old.
• Driver's License: A valid driver's license from your state or country of residence is required for all exotic car rental terms.
• Insurance: All renters must provide proof of a full-coverage auto insurance policy that transfers to an exotic car rental in the DMV area. The following minimum liability limits are required:
  • $100,000 for bodily injury per person
  • $300,000 for bodily injury per accident
  • $100,000 for property damage
• Security Deposit: A refundable security deposit is required for all rentals. Security deposits typically range from $1,000 to $5,000 depending on the vehicle and the renter's insurance profile. After submitting a booking request, you may use an eligible online option shown at checkout, request a Zelle arrangement when available, or coordinate with our team before pickup. PayPal, Venmo, Apple Pay, and card options are processed through PayPal and charge only the displayed deposit. Selecting Zelle records a preference for manual coordination; it is not proof that funds were received. A deposit payment does not pay the rental balance or by itself confirm the rental.

Reservations and Cancellations

• Reservations: Reservations can be made online at exodrive.co or by calling us at 240-390-6155. We serve the entire DMV area including DC, Maryland, and Virginia.
• Changes/Rescheduling: We understand that plans can change. You may reschedule your rental at no additional cost with at least 48 hours' notice.
• Cancellations: Our exotic car rental policy for cancellations is designed to be fair to both the business and our clients:
  • Cancellations made more than 48 hours before the scheduled rental time will receive a full refund.
  • Cancellations made within 48 hours of the scheduled rental time are subject to a 15% cancellation fee, which will be deducted from the refund amount. This fee covers the costs associated with preparing the vehicle for your reservation.
  • Cancellations made on the day of the rental will be eligible for a rental credit only, valid for one year.

Payment

• The rental balance is not collected through our website. After you submit your booking request, our team will call you to confirm the reservation and arrange the rental payment. We accept all major credit cards for rental fees.
• The refundable security deposit is a separate transaction. After submitting your booking request, you may use an eligible online option shown at checkout, request a Zelle arrangement when available, or coordinate with our team before pickup. PayPal, Venmo, Apple Pay, and card options are processed through PayPal and charge only the displayed deposit amount.
• Selecting Zelle records your preferred arrangement so our team can provide and verify the appropriate business-account instructions. It does not mark the deposit paid; only ExoDrive's verified receipt can do that.
• A paid security deposit does not mean that the rental balance is paid or that the booking has received final approval. The booking remains subject to ExoDrive's review, required documents, rental agreement, and payment arrangements.
• After the vehicle is returned, ExoDrive will inspect it and initiate a refund of the eligible online deposit balance through PayPal to the original funding method. Damage, excess mileage, tolls, fuel, late-return charges, cleaning, and other amounts permitted by the rental agreement may be deducted. PayPal and the customer's funding provider control how long an initiated refund takes to appear. Manually arranged deposits follow the verified return process documented by our team.
• If a reservation is cancelled before the vehicle is delivered or picked up, an online security deposit will be returned through PayPal to its original funding method. Any rental cancellation fee or credit is handled separately under the cancellation policy above.

Damage Policy

• Renter Responsibility: Renters are fully responsible for any damage to the vehicle during the rental period. This includes interior damage, wheel curb rash, and exterior scratches.
• Assessment: Damage is assessed upon return by our team. We document the vehicle's condition at both pickup and drop-off to ensure accuracy.
• Deductions: Any repair costs, including parts and labor, will be deducted from the security deposit. If the damage exceeds the deposit, the renter is responsible for the balance.
• Insurance Claims: In the event of significant damage, an insurance claim will be filed against the renter's primary insurance policy. Renters are responsible for any deductibles.

Mileage Policy

• Daily Allowance: Our standard exotic car rental policy includes a daily mileage allowance of 100 miles per rental day.
• Excess Mileage: Any mileage exceeding the daily allowance will be charged at a rate of $2.00 to $5.00 per mile, depending on the specific vehicle.
• Tracking: Mileage is recorded at the start and end of each rental period. Renters are encouraged to verify the starting odometer reading at pickup.

Late Return Policy

• Grace Period: We provide a 30-minute grace period for all returns. Please contact us immediately if you anticipate a delay.
• Late Charges: Returns beyond the grace period are subject to an hourly late fee. This ensures our fleet remains available for subsequent reservations.
• Extended Delays: Returns more than 3 hours late will be charged a full additional daily rental rate. This does not extend the rental period for the following day.

Fuel Policy

• Premium Fuel: All ExoDrive vehicles require 93 octane premium fuel. Renters must provide receipts for fuel purchases upon request.
• Return Level: Vehicles must be returned with the same fuel level as provided at the start of the rental (typically a full tank).
• Refueling Fees: If a vehicle is returned with less fuel, a refueling fee plus the cost of the missing fuel will be charged to the renter.

Smoking Policy

• Strict Prohibition: ExoDrive maintains a strict no-smoking policy in all vehicles. This includes cigarettes, cigars, pipes, vaping, and e-cigarettes.
• Cleaning Fee: A professional cleaning and detailing fee of $500 will be charged if any evidence of smoking is found in the vehicle.
• Damage: Any physical damage caused by smoking (burn marks, etc.) will be treated as vehicle damage and charged accordingly.

Pet Policy

• No Pets Allowed: To maintain the pristine condition of our luxury fleet, pets are not permitted in any ExoDrive vehicles.
• Cleaning Fee: A professional cleaning fee of $500 will be applied if evidence of pets (hair, odor, etc.) is found in the vehicle upon return.

Privacy Policy

ExoDrive is committed to protecting your privacy. We collect personal information to provide and improve our services. This information may be used to manage your account, verify your driver's license and insurance, fulfill rental agreements, prevent malicious file uploads, and maintain our services. Verification documents are stored privately and may be processed by service providers that support secure storage and file-safety screening; they are not sent to PayPal. Your data is processed at our operating offices and may be transferred to other locations. We will retain your data as long as necessary to comply with legal obligations. Your personal data may be disclosed if required by law or in the event of a merger or acquisition.